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At Chocotale, craftsmanship runs through everything, including what happens behind the scenes. We treat your data with the same care as our chocolate: honestly, transparently and with respect.

1. Who we are

Chocotale is a brand of Chocotale Group. We are responsible for processing your personal data via chocotale.be. Contact: contact@chocotale.be. Registered office: [registered office] – company number [company/VAT number].

2. What data we collect

  • Orders: name, billing and delivery address, email, phone number, order and payment details.
  • Account: your login details and order history (if you create an account).
  • Forms: the details you enter in our contact, franchise, jobs or collaboration forms.
  • Newsletter: your email address, if you subscribe.
  • Technical: IP address, device and browser information and usage statistics via cookies (see point 5).

3. Why we use it (legal basis)

  • To process, deliver and invoice your order (performance of the contract).
  • To answer your questions and requests (legitimate interest).
  • To send our newsletter (your consent, always revocable).
  • To improve and secure the site (legitimate interest / consent for statistics).
  • To comply with legal obligations (including accounting).

4. Who we share it with

We never sell your data. We only share it with partners who help us deliver the service:

  • Payments: Mollie (payment processing).
  • Shipping: DPD (delivery of your parcel).
  • Email & hosting: one.com (mailboxes) and Digital Farmers / Hetzner (hosting within the EU).
  • Statistics: Google (Analytics), only after your consent.

5. Cookies

We use necessary cookies (for cart, language and security) and, only with your consent, statistics and marketing cookies. You manage your choice via the cookie notice at the bottom of the site, which you can reopen at any time. Statistics and marketing cookies only load after you give consent (Google Consent Mode).

6. How long we keep it

Order and invoice data are kept as long as the law requires (in Belgium usually 7 years for accounting). Form submissions and newsletter subscriptions are kept no longer than necessary, or until you unsubscribe.

7. Your rights

You have the right to access, rectification, erasure, restriction, portability and objection, and you can withdraw a given consent at any time. Email contact@chocotale.be. We respond within 30 days.

8. Security

We take appropriate technical and organisational measures (encrypted connections, access control, secure hosting within the EU) to protect your data.

9. Complaints

Not happy with how we handle your data? You can file a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels – dataprotectionauthority.be.

10. Changes

We may update this policy. The current version is always on this page. Last updated: 1 juli 2026.

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Tucho Chocolate
Tucho Chocolate

At Chocotale, we believe chocolate should be more than a treat. It should be an unforgettable experience. Inspired by the viral Dubai chocolate sensation, our signature Tucho® bars are handcrafted with premium Belgian chocolate and infused with imaginative flavours that delight the senses. Every bar is a work of art, blending tradition with creativity to deliver a taste that feels magical.

Our mission is simple: to spread joy through chocolate. Each creation is made with love, passion, and the finest ingredients, ensuring that every bite is smooth, rich, and memorable. Whether you are indulging yourself, sharing with friends, or gifting someone special, Chocotale transforms ordinary moments into extraordinary celebrations.

Step into our world and explore a variety of offerings. From best-selling bars to seasonal collections, we provide chocolates that suit every mood and occasion. Our academy invites enthusiasts to learn the craft of chocolate making, while our franchising opportunities allow entrepreneurs to bring the Chocotale experience to their own communities.

Located in Antwerp, our flagship store welcomes visitors to discover the fairy tale firsthand. For those unable to visit, our online shop makes it easy to order and enjoy our chocolates wherever you are. With secure packaging and reliable delivery, we ensure that the magic of Chocotale reaches your doorstep in perfect condition.

We also believe in building a community of chocolate lovers. By partnering with us, you can share your journey, connect with fellow enthusiasts, and celebrate the artistry behind every bar. Our collaborations and PR boxes are designed to spread happiness and create lasting memories.

At Chocotale, quality is never compromised. We carefully select ingredients, refine recipes, and maintain sustainable practices to ensure that our chocolates not only taste exceptional but also reflect our values. This dedication has earned us loyal customers who trust us to deliver excellence every time.

Made with love. Crafted with passion. Shared with joy. Join us today and discover why Chocotale is more than chocolate. It is a fairy tale waiting to be tasted.

At Chocotale, we believe chocolate should be more than a treat. It should be an unforgettable experience. Inspired by the viral Dubai chocolate sensation, our signature Tucho® bars are handcrafted with premium Belgian chocolate and infused with imaginative flavours that delight the senses. Every bar is a work of art, blending tradition with creativity to deliver a taste that feels magical.

Our mission is simple: to spread joy through chocolate. Each creation is made with love, passion, and the finest ingredients, ensuring that every bite is smooth, rich, and memorable. Whether you are indulging yourself, sharing with friends, or gifting someone special, Chocotale transforms ordinary moments into extraordinary celebrations.

Step into our world and explore a variety of offerings. From best-selling bars to seasonal collections, we provide chocolates that suit every mood and occasion. Our academy invites enthusiasts to learn the craft of chocolate making, while our franchising opportunities allow entrepreneurs to bring the Chocotale experience to their own communities.

Located in Antwerp, our flagship store welcomes visitors to discover the fairy tale firsthand. For those unable to visit, our online shop makes it easy to order and enjoy our chocolates wherever you are. With secure packaging and reliable delivery, we ensure that the magic of Chocotale reaches your doorstep in perfect condition.

We also believe in building a community of chocolate lovers. By partnering with us, you can share your journey, connect with fellow enthusiasts, and celebrate the artistry behind every bar. Our collaborations and PR boxes are designed to spread happiness and create lasting memories.

At Chocotale, quality is never compromised. We carefully select ingredients, refine recipes, and maintain sustainable practices to ensure that our chocolates not only taste exceptional but also reflect our values. This dedication has earned us loyal customers who trust us to deliver excellence every time.

Made with love. Crafted with passion. Shared with joy. Join us today and discover why Chocotale is more than chocolate. It is a fairy tale waiting to be tasted.

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